Privacy Policy

Website Privacy Policy

This website is owned and operated by WOWinstruments Indonesia. WOWinstruments values your privacy. This privacy policy applies to this website, http://www.wowinstruments.com. We describe in this policy what personal information we collect from you when you use this website, our rationale for processing that personal information, with whom we may share your personal information and how we transfer it, and your choices with respect to your personal information.

Personal information we collect about you

We collect information from you when you register on our site, respond to a survey or fill out a form. This policy contains four data groups. The data practices of each group will be explained separately.

Group "Access log information"

We collect the following information:

• Click-stream data
• HTTP protocol elements

This data will be used for the following purposes:

• Completion and support of the current activity.
• Website and system administration.
• Research and development.

This data will be used by ourselves and our agents.

The following explanation is provided for why this data is collected:

• Our Web server collects access logs containing this information.

Group "Cookies"

We collect the following information:

• HTTP cookies

This data will be used for the following purposes:

• Research and development.
• One-time tailoring.

This data will be used by ourselves and our agents.

The following explanation is provided for why this data is collected:

• Cookies are used to track visitors to our site, so we can better understand what portions of our site best serve you. We also use cookies to allow our server to maintain information about the contents of your shopping cart.

Group "Transaction info (required)"

We collect the following information:

• Physical contact information
• Online contact information
• Demographic data
• Purchase information

This data will be used for the following purposes:

• Completion and support of the current activity.
• Research and development.

This data will be used by ourselves and our agents. In addition, the following types of entities will receive this information:

• Delivery services.

The following explanation is provided for why this data is collected:

• Information we collect in order to process your purchase.

Group "Transaction info (optional)"

At the user's option, we will collect the following data:

• Physical contact information
• Online contact information
• Demographic data
• Purchase information

This data will be used for the following purposes:

• Contacting visitors for marketing of services or products.

This data will be used by ourselves and our agents. In addition, the following types of entities will receive this information:

• Delivery services.

The following explanation is provided for why this data is collected:

• Information we collect in order to process your purchase.

Cookies

Cookies are a technology that can be used to provide you with tailored information from a website. A cookie is an element of data that a website can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

Our site makes use of cookies. Cookies are used for the following purposes:

• User targeting
• Research and development

Rationale for Processing Personal Information

We rely on the following reasons for processing information about you when you visit our website:

• It is in WOWinstruments’s legitimate interests to:
  • Process your personal information in order to provide you with the information that you seek to purchase products or process your name, contact details and other personal information described in this policy in order to provide you with the products, services or information that you have requested from us and information about the programs to which you have subscribed.
  • Use information about your visits to the site and information you provide us in surveys you choose to answer in order to help improve this website and to provide a better experience for visitors to this website.
  • Monitor compliance with our terms and conditions of use on this website.
  • Use cookies to improve the experience of registered visitors to this website.
• Performing a contract that we have entered into with you to provide you with the information, products or services that you have requested from us.
• Complying with applicable laws and regulations and WOWinstruments’s legal obligations, such as accounting and tax requirements.
• Where necessary, we will procure your consent for processing certain personal information. If we process your personal information on the basis of your consent, you may subsequently withdraw that consent at any time by the means indicated at the time consent is procured. This does not affect the lawfulness of the processing that occurred on the basis of your earlier consent, before its withdrawal.

_{You are not required to provide WOWinstruments with personal information when you visit this website, but if you do not do so in the circumstances described above, we will not be able to provide you with information you request or with all our products and services, and you will not be able to use all the features of this website.}

Cookies and how to disable them

There are four types of cookies used on our Website:

1. Essential cookies – These cookies enable you to use our website. They are essential to enable you to browse our website and use certain features. Disabling them may prevent you from using certain parts of the website. These cookies also help keep our website safe and secure.
2. Preference cookies – These cookies store information such as your preferred country and language selection, login data and website preferences. Without these cookies, our website may not be able to remember certain choices that you have previously made or personalize your browsing experience by providing you with relevant information. These cookies can also be used to recognize your device so that you do not have to provide the same information more than once.
3. Performance cookies – These cookies collect information about how you use our website, such as which pages you visit regularly. These cookies are used to provide you with a high-quality experience by doing things such as tracking page load, site response times, and error messages. They are also used to gather feedback on customer satisfaction through surveys.
4. Content / advertising cookies – These cookies gather information about your use of our website, allowing us to improve your experience and provide you with more relevant content and advertising. They remember that you have visited our website and help us understand usage of our website. Some of these cookies are from third parties that collect information about users of our website in order to provide advertising based on users’ online activities. The third parties involved in this type of advertising collect internet browsing information (e.g., websites visited, time of visit) across different websites and over time, and they may use the information they collect on our website to provide you with ads (from us and other companies) across the internet.

If you do not want us to collect information on the basis of cookies, you may disable cookies in your browser at any time by changing your browser preferences. Please note that if you disable cookies you may not be able to use certain pages or functions on this website as efficiently (for example, you may need to re-enter certain details in order to access registered sections of the website). If you continue to browse this website without changing your browser’s cookie settings, you agree to receive cookies when you use this website.

Find out more about managing cookies here: http://www.allaboutcookies.org/ (Please note that this is a link to a third-party website that is not controlled or owned by WOWinstruments).

For Web Visitors Outside the Indonesia

If you are visiting the website from a country outside of the Indonesia, your connection will be through and to servers located in the Indonesia. Any information from the website that you receive will be created on web servers located in the Indonesia, and all information you provide will be maintained on web servers and systems located within the Indonesia. Other countries may not have the same data protection laws as the Indonesia. By using this website and/or sending information to us, you are consenting the transfer of your information to the Indonesia, to our facilities and servers, and to any other parties we may share your information.

Retention of Personal Information

We will retain your personal information for as long as is reasonably necessary to fulfill the purposes set out above. We will take into account any legal obligations that require us to retain the personal information for a certain period of time as well as the duration of your use of this website. If you wish to de-register from our website, amend or update your personal information, or request that we no longer use your personal information to provide you with the information or services you have requested, please contact us on sales@wowinstruments.com.

Data Security

WOWinstruments takes appropriate measures to ensure the security and confidentiality of the personal information we hold concerning you and to limit access to that information in order to safeguard that personal information from loss, interference, misuse, unauthorized access, disclosure, alteration or destruction. However, please be aware that you provide us with your personal information at your own risk; we cannot totally guarantee the security of this website or our email systems against hackers, viruses and other cyberattacks.

Links to other websites

This website may contain links to third-party websites. This includes websites of third party business partners, such as independent resellers, rental partners and manufacturers. These links are provided solely as a convenience. WOWinstruments does not endorse any third-party websites. Access to any other website through any links provided on this website is at your own risk and WOWinstruments is not responsible for the content of any such website or the accuracy or reliability of any information, data or other contents thereof. We encourage you to consult the privacy policies of any third party websites that you visit.

Your rights with respect to your personal information

You are entitled to request access to, rectification or erasure of personal information relating to you or restriction of processing or to object to processing of such information and other rights in accordance with applicable law. You may also ask for your data to be ported to third parties in accordance with applicable law. If you wish to enforce your rights, please contact us at sales@wowinstruments.com . We will provide you with a response in accordance with applicable data protection law. WOWinstruments may refuse to provide such information in limited circumstances under applicable local law.

You also have the right to lodge a complaint before the relevant data privacy authority should we violate applicable data privacy law(s) in our processing of your personal information.

Amendments to this privacy policy

In the event that we elect to change or amend our privacy policy, we will post all the changes in our privacy policy page on the website. If you are concerned about how your personal information is used, please visit this privacy policy page often for this and other important announcements and updates. If you have any other questions or concerns in regards to our privacy policy, please contact us at sales@wowinstruments.com.